Links with a '*' next to them require an active Internet connection to work.

EnCalcE Registration FAQ

Version 6.4
General FAQ Registration FAQ

The Registration Email For EnCalcE Never Arrived!

The reason is usually because an incorrect email address was entered on the registration form. Try again and check the email address entered very carefully before clicking Register. If when you retry you get a message saying you can only register once check your junk email box as the mail was sent to the email address you used last time.

The Registration Code For EnCalcE Doesn't Work!

1. Check the registration email, are you trying to register using the code from a different program? Registration codes are specific to each program.

2. Is the Caps Lock on? Registration codes and usernames are case sensitive. The registration code letters are always upper case.

3. Make sure you are not entering the letters 'I' or 'O' in the registration code, they should be the numbers '1' and '0' respectively.

4. Check that the letter 'S' is not being mistaken for the number '5' and vice versa.

5. Don't use the Enter' key to complete registration use the 'Register' button.

6. Don't use copy and paste to enter the registration code.

7. Check the entered username and key very carefully against the registration email before clicking 'Register'.

Do You Need A New Registration Code Each Time EnCalcE Is Upgraded?

No each registration code is compatible with all versions of the program.

Do You Need To Re-enter The Registration Code When EnCalcE Is Upgraded To A Newer Version?

No this is not necessary.

Why Does EnCalcE Require A Registration Code?

Firstly the programs are only free for personal non commercial use. Secondly it helps to keep track of the popularity of EnCalcE since just counting downloads is notoriously inaccurate as a lot of people download programs to try later and never do. Once you have taken the trouble to get a registration code there is a higher chance the program will be tried. It also enables us to contact users with upgrades if there is a serious problem plus it is possible to tell the difference between personal and commercially licensed programs. It also helps with upgrades since we know the numbers for each version of a program we are dealing with.

What Do We Do WIth The Information You Provide When Registering EnCalcE?

Apart from using it to send you the registration email we will only use the information to inform you of any serious issues with our software. The information is NOT passed on to any third parties and it will not be used to contact you for marketing purposes. To find out more check out our Privacy Policy.