Home > Troubleshooting > Network Problems > I Cannot Complete the Wireless Network Setup Configuration.
Turn your wireless router off and back on. Then try to configure the wireless settings again. If you are unable to resolve the problem, follow the instructions below:
Investigate the problem using the WLAN Report.
Cause | Action | Interface |
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Your security settings (SSID/Network Key) are not correct. |
| Wireless |
Your Fuji Xerox machine's MAC address is not allowed. | Confirm that the Fuji Xerox machine's MAC Address is allowed in the filter. You can find the MAC Address in your Fuji Xerox machine's control panel. | Wireless |
Your wireless LAN access point/router is in stealth mode (not broadcasting the SSID). |
| Wireless |
Your security settings (SSID/password) are not correct. |
| Wi-Fi Direct |
You are using Android™ 4.0. | If your mobile device disconnects (approximately six minutes after using Wi-Fi Direct), try the one-push configuration using WPS (recommended) and set the Fuji Xerox machine as a G/O. | Wi-Fi Direct |
Your Fuji Xerox machine is placed too far from your mobile device. | Move your Fuji Xerox machine within about 3.3 feet (1 meter) of the mobile device when you configure the Wi-Fi Direct network settings. | Wi-Fi Direct |
There are some obstructions (walls or furniture, for example) between your machine and the mobile device. | Move your Fuji Xerox machine to an obstruction-free area. | Wi-Fi Direct |
There is a wireless computer, Bluetooth-supported device, microwave oven, or digital cordless phone near the Fuji Xerox machine or the mobile device. | Move other devices away from the Fuji Xerox machine or the mobile device. | Wi-Fi Direct |
If you have checked and tried all of the above, but still cannot complete the Wi-Fi Direct configuration, do the following: |
| Wi-Fi Direct |
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