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My Fuji Xerox Machine Cannot Print over the Network.

Related Models:DocuPrint P268 d / DocuPrint P268 dw
Cause Action Interface
Your security software blocks your machine's access to the network.

Some security software might block access without showing a security alert dialog box even after successful installation.

To allow access, see the instructions for your security software or ask the software manufacturer.

Wired/Wireless
Your Fuji Xerox machine was not assigned an available IP address.
  • Confirm the IP address and the Subnet Mask.

    Verify that both the IP addresses and Subnet Masks of your computer and the Fuji Xerox machine are correct and located on the same network.

    For more information about how to verify the IP address and the Subnet Mask, ask your network administrator.

Wired/Wireless
The failed print job is still in your computer's print queue.
  • If the failed print job is still in your computer's print queue, delete it.
  • Otherwise, double-click the printer icon in the following folder and cancel all documents:
    • (Windows Server® 2003)

      Click Start > Printers and Faxes.

    • (Windows Vista®)

      Click (Start) > Control Panel > Hardware and Sound > Printers.

    • (Windows® 7)

      Click (Start) > Devices and Printers > Printers and Faxes.

    • (Windows® 8)

      Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings > Control Panel. In the Hardware and Sound group, click View devices and printers > Printers.

    • (Windows Server® 2008)

      Click Start(开始) > Control Panel > Printers.

    • (Windows Server® 2012)

      Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings > Control Panel. In the Hardware group, click View devices and printers > Printers.

    • (For Windows Server® 2012 R2)

      Click Control Panel on the Start screen. In the Hardware group, click View devices and printers.

    • OS X v10.7.5, 10.8.x

      Click the System Preferences > Print & Scan.

    • OS X v10.9.x

      Click the System Preferences > Printers & Scanners.

Wired/Wireless
Your Fuji Xerox machine is not connected to the wireless network.

Print the WLAN Report to check the error code on the printed report.

Wireless

If you have checked and tried all of the above, but your Fuji Xerox machine still cannot print, uninstall the printer driver and reinstall it.

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